1. Scope

This CA Privacy Policy applies to Personal Information (as defined under the CCPA/CPRA) that we collect from California residents who visit our website at https://propertyadvantage.com, use our services, or otherwise interact with us. This includes information collected online or offline (e.g., by phone or in person).

2. Categories of Personal Information We Collect

In the past 12 months, we may have collected the following categories of personal information about California residents:

1. Identifiers: Such as your name, email address, postal address, phone number, and any unique personal identifiers you provide.
2. Commercial Information: Records of services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
3. Internet or Other Electronic Network Activity: Browsing history, search history, and information on your interaction with our website or advertisements, including IP address and cookies.
4. Professional or Employment-Related Information: Occupation, employer, title (if you choose to provide it, for example, as part of a rental application or service inquiry).
5. Financial Information: Payment data if you pay for property management services or related fees (as needed to process transactions).
6. Inferences Drawn from Other Personal Information: Preferences, characteristics, or predispositions derived from the data mentioned above.

We collect this information for the purposes described in Section 4 below.

3. How We Collect Personal Information

We collect personal information directly from you (e.g., through forms you fill out on our website, phone calls, or email communications) and automatically when you interact with our website (e.g., through cookies and similar technologies). We may also receive information from:

• Service Providers assisting with payment processing, analytics, or marketing.
• Business Partners who refer or recommend our services.
• Publicly Available Sources or government entities, if applicable.

4. Purposes for Collecting and Using Personal Information

We may use, sell*, or disclose the categories of personal information listed above for one or more of the following business or commercial purposes:

1. Providing Services: To fulfill or meet the reason you provided the information, such as creating and managing an account or completing transactions.
2. Customer Support and Communication: To respond to inquiries, send notices, updates, and security alerts.
3. Marketing and Advertising: To inform you of new services, promotional offers, or events we believe may be of interest to you.
4. Improving Our Website and Services: To monitor and analyze usage, trends, and activities related to our services.
5. Legal Compliance and Security: To comply with applicable law, protect against malicious activity, and maintain the safety and security of our services.

Note: “Sell” under the CCPA/CPRA is broadly defined. While we do not believe we “sell” personal information in the traditional sense, we may share certain personal information with select third parties in ways that could be interpreted as a “sale” under California law. Please see Section 7 regarding your rights to opt out.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of third parties for legitimate business or commercial purposes:

1. Service Providers: Entities that process information on our behalf, such as payment processors, IT or cloud storage providers, analytics services, and advertising partners.
2. Business Transfers: If we undertake or are involved in any merger, acquisition, financing, or sale of all or a portion of our assets, we may transfer personal information as part of that transaction.
3. Legal Obligations: We may disclose personal information where required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4. With Your Consent: We may share personal information with other third parties if you specifically direct or consent to such disclosure.

6. Your California Privacy Rights

If you are a California resident, you have the following rights regarding your personal information under the CCPA/CPRA:

1. Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, sell, or share.
2. Right to Delete: You have the right to request the deletion of your personal information we have collected or maintain, subject to certain exceptions.
3. Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
4. Right to Opt Out of Sale/Sharing: If we sell or share your personal information, you have the right to direct us to stop.
5. Right to Limit Use of Sensitive Personal Information: If we collect “sensitive personal information” (as defined by law), you have the right to limit certain uses and disclosures of that information.
6. Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of the above rights.

7. How to Exercise Your Rights

Submitting a Request

• Online: Please submit your request via our Contact Form or by emailing us at info@propertyadvantage.com.
• By Phone: Call us at 7605851700

When you submit a request, we may need additional information from you to verify your identity (such as verifying your name, address, and any other relevant data). We will respond to verifiable consumer requests as promptly as practicable and in accordance with the timeline set forth by the CCPA/CPRA (usually within 45 days).

8. Do Not Sell or Share My Personal Information

If you wish to opt out of the sale or sharing of your personal information, you may use the methods described in Section 7 above. We will process your request in accordance with California law.

9. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this CA Privacy Policy, or for legitimate business or legal reasons. We consider factors such as applicable legal requirements, the nature and sensitivity of the information, and the potential risk of harm from unauthorized use or disclosure of the information.

10. Changes to This CA Privacy Policy

We may update this CA Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the revised version here with a new “Effective Date.” If we make significant changes, we will take additional steps to inform you in line with legal requirements.

11. Contact Us

For any questions or concerns about this CA Privacy Policy or if you wish to exercise your privacy rights, please contact us at:

Property Advantage

Attn: Privacy Officer

5142 Avenida Encinas, Carlsbad, CA 92008

Phone: 7605851700

Email: info@propertyadvantage.com